Registration and Cancellation Terms

The owner of this registration form on pnae2020.ee website (hereinafter: registration form) is Publicon OÜ (business registry number 11077247) located at Väike-Turu 8, Tartu, Estonia.

Information about sales, items and prices


The terms and conditions apply when registering via the registration form on this website. All participation options are listed together with the prices. Information about the items is presented in the registration form and on the other webpages. 

All registrations have to be made via the online registration form that will be open on this website from August 2019, until  04 May, 2020.
Payments can be made:
- via bank transfer after receiving the invoice -  any resulting bank charges are to be paid by the Congress participants. 
- by credit card, available for Visa and Mastercard users (there is no additional fee);
- or an Estonian direct bank link (bank charges may apply based on the service provider).

Registration process


Participation in the PNAE2020 Congress is subject to a fee. Please fill in all compulsory fields and make the selections about your participation. At the end of the form, you will see the total sum of your selections. You can then preview your registration form and submit the registration, then making a selection between payment by credit card, Estonian bank link or to receive an invoice. If you wish to pay by bank transfer, you will get the invoice via e-mail within an hour after registering. If you choose online payment, you will be directed to the website of the online payment service provider Maksekeskus and the invoice will be sent to you automatically after successful payment.  We can only accept euro-payments.

Registration to the Congress and social events is binding for the participant. The registration is confirmed when the payment has been received. The fees are to be paid in advance, payment options will become available after successful online registration.

Some registration selections might have limits - this is marked next to the item. You can only make selections where there is still availability. If there is an error with the system, we will notify registrants as soon as possible and refund money for the selections that are no longer available within 14 days. 

The payment receiver is Publicon OU.
Address: Väike-Turu 8, 51004 Tartu, Estonia.
Bank details: 
Swedbank, Liivalaia 8, Tallinn, Estonia
IBAN EE902200221050463942
SWIFT/BIC HABAEE2X

Delivery
After filling in the registration form, an automatically generated confirmation e-mail will be sent to the e-mail address inserted in the form free of charge. The e-mail contains a pdf link with the registration data which can be downloaded and serves as a written confirmation. If you chose payment by bank transfer, the invoice will be sent after successful registration. If you chose payment by credit card or bank link, the invoice will be sent after successful payment.

If you notice a mistake in your registration data, please contact the Secretariat at your earliest convenience. If you need some information on the invoice to be changed (e.g. some registration items to be added, a VAT number to be added, the payment deadline extended), please contact the Secretariat. Please send an e-mail to pnae2020@publicon.ee.
 

Cancellation policy


Should you cancel your attendance at the Congress by April 03, 2020, the participation fee will be refunded, minus an administration fee of 35€. Should you cancel your attendance at the Congress by April 17, 2020, 50% of the attendance fee will be refunded, minus an administration fee of 35€. In the event of a cancellation after April 17, 2020, no refund is possible.

Refunds
Refunds will be processed within two weeks after the Congress. Please submit your cancellation to the Congress Secretariat in writing via e-mail: pnae2020@publicon.ee. Cancellation requests must identify the registrant’s name, email address, the amount paid and bank details.

Changes
Name changes are free of charge, but these need to be reported to the Secretariat via e-mail at least 5 days before the beginning of the Congress. 
 

We recommend taking out appropriate travel and cancellation insurance for your registration fee, hotel and airline booking. This is often included with credit card transactions, but check your own policy for details. Please also ensure that you have appropriate health insurance coverage. Please check beforehand if you need a visa for the country where the event is held and inform yourself about the visa application procedures and the time needed for processing a visa application.

In case of visa refusal, please send us proof of the visa refusal (to pnae2020@publicon.ee). If we receive this on 4 May, 2020 at the latest, the registration fee will be refunded, except for the handling fee 35 €. Accommodation booking and cancellation terms can be found here.


Please send all questions regarding the registration and payment to the Local PCO of PNAE2020:


Annika Sokk
Secretariat manager
+372 740 4095
pnae2020@publicon.ee